3 major benefits of having a referral program for your online store

How do you like the idea of your marketing running itself?
Enter referral programs, stage right.
Referral programs are a valuable kind of marketing where you offer your current customers a discount or incentive to share your business with friends. It’s a win-win-win situation – for a small discount, you get cheap (or sometimes free) marketing and customers get social validation for recommending something great to a friend, plus the customer is rewarded for their good deeds.

How to easily track consignments in Transdirect’s Members Area

When a customer asks about the location of their parcel, it’s no time to freeze up.
A reliable business owner should know where their customer’s parcel is at all times or at least be able to check. Customers need to feel comfortable knowing where their order is, whether it’s heading to their address or back to the seller.
The customer/retailer relationship is all about trust. Consignment and parcel tracking is one of the most crucial parts of the ecommerce fling.

The Ecommerce Christmas shipping guide you need in 2018

The Christmas shipping guide you wish you had three years ago
Running an ecommerce business seems like a fantastic idea: there’s no rent, you can start the business from the comfort of your lounge room, and you have the freedom to work anywhere in the world (yes, even from your superyacht as it sails through the Greek islands).
Coming up to Christmas though, things step up a notch (or fifty). People are rushing to your store to grab that last minute gift,

Transdirect’s starter guide is here

Why Transdirect is a perfect solution to your ecommerce shipping needs
At Transdirect, nothing makes us happier than knowing our customers are thrilled with the shipping solutions we offer.
However, some of you may not be aware of the incredible things you can do with Transdirect – for example, did you know you can add our plugin to your website so your customers can see the cost of their shipping, as they’re ordering?
There are several benefits to your business when using the Transdirect service to regularly ship your products,

Revolutionising the way people donate – our talk with GIVIT

There is nothing more heartwarming than knowing you’ve done a good deed. Especially when that good deed is literally life-changing.
We talked to Caet from GIVIT and talked about the work they do, and how they’re helping vulnerable Australians.
Tell us about GIVIT – what do you do and how do you help Australians?
We are a not-for-profit who connects charities in need, to those who are donating. We work with charities across Australia who sign up on our platform.

3 ways to automate your customer service system in 2018

Imagine if there was a world where your customers didn’t ask any questions. Ever.

via GIPHY
I’ll wait till you stop laughing.
Many people dive headfirst into a business without realising the majority of their day will be putting out small customer-sized fires left, right and centre. Customers are the necessary evil in every business and after all, without them, you will never be able to buy that superyacht you’ve been dreaming of since childhood.
Keeping your customers happy is one of the hardest and most rewarding parts of running a business.

3 drool-worthy elements to include in your Ecommerce marketing strategy

In the digital age, we’re falling for clever online marketing more and more.
In fact, 64.6% of clicks in search engine results go towards paid ads, meaning paid search listings beat organic ones at a margin of 2:1. Plus, ads can now follow you around the internet, eternally reminding you to go back and buy those overpriced boots from Timberland.
“Go on. You know you want them.”
“The store has Afterpay, how can you say no?!”
Next thing you know,

4 characteristics to look for in your international courier

Ever heard the phrase “it’s a small world”?
Well, the world is getting smaller and ecommerce businesses are shipping overseas more and more. The global marketplace is online and it’s almost expected for online shops to offer fast, affordable shipping anywhere in the world.
Plus, offering worldwide shipping opens your business to a much larger customer base. I mean, who wouldn’t want to market to billions of people all over the world?!
However, shipping overseas can be daunting for a first time ecommerce business owner.

4 business articles & resources to help you upgrade your Ecommerce success

According to politician Helmut Schmidt, “the biggest room in the world is the room for improvement.”
No matter where you are in your journey towards success, there will always be new learning experiences and opportunities for growth.
Whether it’s an ever-expanding customer base or a few extra sales per week, improving customer service or getting on an extra five-star review online, there will always be hurdles to jump, or goals to smash.
Need some inspiration to keep on learning and improving your business?

The 3 best Ecommerce websites to learn from in 2018

Ecommerce is all about competition.
There are millions of online stores out there fighting for the top spot in Google’s search results, grabbing the attention of potential customers and doing just about anything for a sale.
With huge national and international businesses dominating the market, it can sometimes feel like you’re struggling to punch above your weight.
Want to know the real secret to beating your competitors?
You need to learn from them.
Your competitors are doing something right which is connecting and resonating with customers,