Transdirect News

Climate action now: 3 steps to continuing positive climate change post-COVID

climate now protest

COVID-19 has changed the world.
From self-isolation to social distancing, conscious hand washing, limited travel opportunities, and swapping face-to-face meetings for video calls, life as we know it has changed.
Luckily, we were able to adapt to pandemic conditions quickly and efficiently. Together, we can flatten the COVID curve and fingers crossed, we can go back to the days when we could pick up a roll of toilet paper at the shops without a brawl.
However,

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3 positive environmental changes from the COVID-19 lock-down

environmental change

The coronavirus pandemic has been a tense time for people all over the world.
We’ve been exposed to enforced lock-downs, restrictions, and illness, plus the media has been saturated with negative, panic-inducing news – so we figured it was about time someone shared some good news from COVID-19!
With a large percentage of the human population keeping to themselves indoors, the natural environment has flourished – from cleaner air and water to more freedom for our wildlife in urban areas,

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An update on the Coronavirus (COVID-19) from Transdirect

a delivered parcel

At Transdirect, we’re committed to ensuring the health, safety and convenience of our customers, our couriers and our team members. Amid the Coronavirus (COVID-19) outbreak, we’re continuing to monitor the impact of the virus on our services and will provide updates whenever situations change.
Our main delivery networks are currently running as normal, however, there are changes to the following two areas.
Pickup and Delivery
When collecting or delivering items, drivers will practice social distancing.
This means that for a delivery,

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Transdirect expands carbon neutral shipping in Australia and globally

panorama of rainforest

We have been aware of the environmental impact of the freight and logistics industry for years now.
The environment is changing at a rapid pace and we are conscious of the impact that businesses like ours have.
Myself and fellow director Nigel Beale determined we had a personal responsibility to do something on behalf of our company and our customers – becoming Carbon Neutral certified is a huge step in the right direction for ensuring the protection of our environment.

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New services alert: Couriers Please & Fastway Multi-Tiered pricing

Couriers Please delivery person

We’ve found it.
The holy grail of nationwide delivery with free tracking and heavy discounts.

Image: giphy
Transdirect has teamed up with Couriers Please and Fastway to create new domestic, nationwide parcel delivery services, complete with:

Reliable tracking

Conditional warranty up to $1,000 for Couriers Please and up to $1,500 for Fastway (included in the price)

Full access to POPPoint Locations throughout Australia through Couriers Please

Discounts for parcel pickups of more than 5, 10 or 21 items.

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Googys: How Transdirect helped this protein business pack a bigger punch

man with eggs

If there’s one thing customers love from an online store, it’s free shipping. Our friends over at Googys know this well. 
According to new data on customer loyalty, 61% of customers are motivated to test out a new brand or product if a business offers free shipping. If there’s no free shipping, the same amount of customers are inclined to abandon cart! That’ll scramble your business growth potential!
Yep, there’s serious potential in offering free shipping.

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How to get the most out of our convenient contact page

man-with-help-sign

At Transdirect, our customer service team is fast-acting and dedicated to solving customer queries. We want running a business and shipping to customers to be as smooth as the bonnet of a Porsche.
However, sometimes calling the customer service line isn’t the fastest and most efficient solution. Your time is better spent elsewhere – we know that – which is why we’ve developed a super-interactive contact page where you can find answers fast.

Our contact page is packed with useful information and touch-points to solve a range of FAQs.

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Review historical statements & invoices In Transdirect’s Members Area

Close-up picture of an invoice with red paid stamp.

Tax time can be a stressful time for ecommerce business owners. Orders come in from all over the world, sometimes hundreds of times per day. Keeping track of all the invoices and statements from couriers, customers and suppliers can be overwhelming.
Finding that one unpaid statement from three months ago?
Forget it. Put it in the too-hard basket. To heck with the accountants.

Image: giphy
At Transdirect, we want to help keep track of records, from customer orders to invoices and statements.

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Refer & earn: How to get extra discounts as a referrer with Transdirect

Money - hand holding Australian dollar (AUD) banknotes on blue sky background

We all love a good discount.
It’s science – literally.
In 2012, professor of neuroeconomics, Dr Paul J. Zak, set out to learn how discounts impact people’s happiness, health and stress levels. As it turns out, test subjects who received a $10 voucher experienced a 38% rise in oxytocin and were 11% happier than test subjects who didn’t.
Heart rates dropped 5% and sweat levels were 20 times lower than the discount-less test subjects. Discounts literally make people happier.

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Revolutionising the way people donate – our talk with GIVIT

GIVIT-banner

There is nothing more heartwarming than knowing you’ve done a good deed. Especially when that good deed is literally life-changing.
We talked to Caet from GIVIT and talked about the work they do, and how they’re helping vulnerable Australians.
Tell us about GIVIT – what do you do and how do you help Australians?
We are a not-for-profit who connects charities in need, to those who are donating. We work with charities across Australia who sign up on our platform.

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