6 things you must know about postage insurance
There’s nothing more frustrating for a customer than patiently waiting for their product to arrive only to pop open the package to find it has been damaged in transit.
It’s one of the major risks of buying online, and a good reason why offering postal insurance to your customers makes sense.
With postage insurance in place, your customer can be assured of a timely replacement, and as the seller, you’d don’t have to reach into your pocket to pay for it.
How to make money from ecommerce postage
Setting the right postage strategy can boost your revenue by as much as 10 per cent. Find out how.
Making money from postage in Australia is possible – but not how you might think. Simply inflating your postage rates with steep ‘handling’ surcharges is not necessarily the way to go.
Thanks to the proliferation of low-cost foreign eBay sellers who sell products at or below cost and make up profits on inflated delivery fees, online shoppers are becoming better at spotting poor postage deals – and they don’t like it.
Estimated international shipping rates and delivery times
International shipping may be more affordable than you think.
Refer to these estimated delivery times and costs to see if international shipping is the right move for your e-commerce business.
While international shipping prices and delivery timeframes vary depending on parcel size and weight, along with destination country and freight provider, we’ll help get you started with these estimated shipping prices and timeframes to popular countries.
Estimated delivery time
Estimated delivery cost (1kg)
3 business days
2 business days
2 business days
2 business days
International economy express
1 business day
Please note that these delivery timeframes and costs are estimates only.
6 ways to reduce your postage costs in Australia
Postage costs can be one of the largest expenses facing Australian ecommerce businesses. If you offer free or flat-fee shipping, spiralling postage costs may be taking a significant bite out of your profit margin. And even if you’ve opted for variable-rate shipping, high postage costs passed on to your customers could price you out of the market.
The good news is that there is much you can do to take control of your shipping and send your postage costs hurtling downwards.
How to set a postage pricing strategy that works
Free, flat-fee or variable postage? Find out which is best for your ecommerce business.
The method you have chosen for charging for shipping could be killing your online sales. According to research by Statista, 56 per cent of online customers abandon their shopping carts when they encounter unexpected costs.
So if your ecommerce business is experiencing high shopping cart abandonment rates, your problem could lie in unexpected shipping costs sending customers running for the virtual door.
Common import restrictions for international shipping
Thinking about taking your e-commerce business international? Find out what you can’t send overseas.
Individual countries restrict and prohibit a range of goods for import – and some may surprise you.
For example, you can’t send cameras or bicycles to China, New Zealand says no to motorcycle helmets, sending batteries to the UK is a no-no, the US bans products made from cork, and Singapore won’t accept chewing gum.
Restrictions vs prohibitions
Most countries have a long list of import restrictions and prohibitions,