Whether you’re thinking about signing up to Transdirect for simple and uniform shipping for your ecommerce business, or you’re an experienced Transdirect customer looking for helpful information – we’re here for you.

We’ve upgraded our interactive contact page to cover Transdirect customers at all stages of the Transdirect journey, from signing up to managing a long-standing account.

Our contact page was specifically designed to help all Transdirect users to get the information they need quickly – it’s a one-stop-shop for your enquiries and should be the first port of call if you have any questions. 

We are continually looking for ways to improve this page for our customers, and as a result, we’ve refined the design of the page, so no matter where you are on your Transdirect journey – you can find the information you need.

contact page

For motivated customers with an existing booking

We strive to make your Transdirect experience as seamless as possible – including our customer service.

If you’ve made a booking with us and you’re experiencing some issues, please get in touch via our contact page.

Whether you need assistance with tracking a booking, canceling a consignment, deliveries, or failed collections, our contact page will be able to help you with your enquiry.

existing booking options

We’re always happy to assist with any booking enquiries, and the fastest way to have your booking questions answered is by reaching out on the contact page.

For experienced members managing their bookings like a pro

Need some more information about your existing account? 

No problem. We’ve got a wide range of tips available for members who are looking for more information to make the most of their accounts.

From our free “How To Use Transdirect” ebook to FAQs, you have an enormous amount of information at your fingertips.

member faqs

It’s our goal to ensure you are spending less time digging through pages of information and long-winded FAQ pages, so you can spend time on what matters most. 

For new ecommerce juggernauts looking to join

Looking to join Transdirect?

We thank (and congratulate) you! 

You’re one step closer to simple courier booking, the ability to compare prices, and additional shipping flexibility for your customers.

Of course, we’re always here to provide support and guide you through the registration process. We know business owners are busy focusing on their business – from customer support to managing stock and the team, there’s not always time for researching, thinking, and decision making on the job.

This is why we’ve upgraded our contact page with articles and links to make your sign-up process easier than ever before. With all the information readily available, you can say goodbye to lengthy sales pitches and time-consuming branding videos. 

We know what you need, and it isn’t a funny mascot telling you our life story.  You need easy to understand information.

On our contact page, you now have access to our informative “Understanding Multiple Carrier Aggregated Shipping” ebook, along with our plugin directory and the option to sign-up. 

member sign up options

Simple and effective. No time will be wasted signing up to Transdirect.

Find all the information you need on our informative contact page 

At Transdirect, it’s our mission to support new and existing customers to have the best experience possible. From shipping and courier information to existing bookings, we’re here to help make the shipping process clear and simple. Our contact page is one way we help make that happen.

Discover the new and improved Transdirect contact page. Find all the information you need in an instant!