1. For domestic transits within Australia where the Customer’s Goods have a Declared Value within the range from $0 to $1,500, the Warranty Payment is $6.36 incl GST.
2. For domestic transits within Australia, where the Customer’s Goods have a Declared Value within the range from $1,501 to $4,500, the Warranty Payment is $11.50 incl GST.
3. For international transit beyond Australia where the Customer’s Goods have a Declared Value within the range from $0 to $1,500, the Warranty Payment is $7.62.
4. For international transit beyond Australia where the Customer’s Goods have a Declared Value within the range from $1,501 to $4,500, the Warranty Payment is $13.06.
5. Warranty Payment is the amount the Customer pays to the Company for the Warranty depending on the Declared Value Bracket within which the Customer’s Declared Value falls as set out above.

1. The parties agree that these WTCs are not provisions which amount to an undertaking or liability in respect of insurance but provisions that warrant that the Company will indemnify the Customer for Loss or Damage even in circumstances where the Company has less or no liability to the Customer at law.

1. In consideration of the Warranty Payment, the Claim Payment and subject to these WTCs, the Company warrants to pay the Customer for Loss or Damage that occurs during the performance of the Services by the Company, its employees or Subcontractors.

1. If the Customer submits a claim for Warranty in respect of Loss or Damage to Goods which are subject to these WTCs, the Company agrees to pay the lesser of:
   1. the cost of repair to the Goods; or
   2. the cost of replacement of like goods to the Goods in the market not exceeding the original price that the Customer paid for the Goods less any reasonable salvage value obtained in respect of the Goods up to the Warranty Limit.
2. If the Customer fails to reasonably salvage the Goods, the parties agree that the Company will deduct a value that reasonably reflects the market value of the Goods following damage.
3. Loss or Damage arising from the following risks are excluded from Warranty cover:
   1. rust, oxidization, discolouration;
   2. rejection, detention, condemnation or confiscation of the Goods by any government or their agencies or departments or by any public or local authority;
   3. dismantling, assembly, testing or fabrication of the Goods other than as required during ordinary course of provision of the Services.

The following Goods are excluded from Warranty cover:

1. perishable goods including but not limited to meat, seafood, vegetables, fruits, beverages, confectionary, foodstuff or other temperature controlled goods;
2. live goods, including but not limited to living plants, animals, fish, reptiles or birds;
3. money (which means anything having the value of money), bullion (of any precious metal), cheques, credit or other card sales vouchers, securities, shares, bonds, deed, bills of exchange, negotiable instruments in bearer form or any documents that represent money, property or title;
4. loose precious and semi-precious stones;
5. human remains or ashes;
6. dangerous, illegal or prohibited items, firearms, air guns, toy guns, ammunition, including explosives, radioactive or explosive goods/devices, weapons, weapon parts;
7. alcoholic beverages;
8. cigarettes, e-cigarettes or tobacco products;
9. glass objects and items containing glass;
10. china, crockery, marble, quartz, Caesar stone and other stone or imitation stone products, pottery, ceramic, porcelain, bathroom vanity units and toilet suites;
11. framed items containing glass, including but not limited to mirrors;
12. furs and ivory;
13. jewellery, all watches, precious metals;
14. batteries excluding mobile phones, laptops or tablets;
15. narcotics and psychotropic substances;
16. goods which are deemed to be illegal to import in the destination country;
17. personal effects, being privately owned items, which are used/second-hand and usually worn/carried on the person, such as clothing and jewellery; and objects imbued with sentimental significance such as heirlooms and family photo albums;
18. motor vehicles including motor bikes/trikes/quad bikes and any other road/off-road vehicles;
19. waterborne vessels, jet skis, boats or similar (whether trailed or not);
20. items with existing damage or in poor condition;
21. furniture (indoors/outdoors) including but not limited to tables, chairs, lounge suites, mattresses, flat pack furniture, antiques, picture and photo frames, prints, paintings and other works of art;
22. household goods removals.

The Company is not liable to pay Warranty cover when Loss or Damage to the Goods results from:

1. ordinary wear and tear of the Customer’s Goods;
2. faulty manufacture or inherent defects of the Customer’s Goods;
3. wars or strikes, actions of government or customs authorities (including rejection or refusal of importation permission for the Goods), nuclear or radioactive contamination;
4. mould;
5. insufficiency, deficiency or unsuitability of packing of the Goods particularly when not packed at or above the standard set by original manufacturers for the type or mode of transit(s) used;
6. mechanical or electrical breakdown or malfunction where no external evidence of damage can be shown;
7. loss of data;
8. Goods destroyed by foreign government or customs authorities due to non-compliance with foreign laws/regulation or delay in collection.

Transit of the Goods to, from or within the following countries is excluded from Warranty cover:

1. Countries subject of trade or economic sanctions from UN resolutions, laws or regulations of Australia, European Union, United Kingdom or United States of America.
2. Afghanistan, Algeria, Armenia, Azerbaijan, Bangladesh, Belarus, Bolivia, Burkina Faso, Burma (Myanmar), Burundi, Cameroon, Central African Republic, Chad, Columbia, Cuba, Democratic Republic of Congo, Ecuador, Equatorial Guinea, Eritrea, Ethiopia, Georgia, Guinea, Guinea-Bissau, Iran, Iraq, Israel, Cote D’Ivoire (Ivory Coast), Kenya, Lebanon, Libya, Liberia, Madagascar, Mali, Mauritania, Moldova, Nepal, Niger, Nigeria, North Korea, Pakistan, Palestine, Russia, Rwanda, Sierra Leone, Somalia, Sudan, Syria, Tajikistan, Turkmenistan, Uzbekistan, Uganda, Ukraine, Yemen, Zimbabwe, or any country where local legislation precludes the insurance from being placed outside of that country.

The Customer agrees that it will:

1. take all reasonable measures to avoid or minimise the extent of loss or damage to the Goods or any further loss, damage, liability or expense;
2. note any relevant details regarding loss or damage on the consignment note, inventory or other document(s) used in respect of the Service and provide same to the Company;
3. preserve any damaged or defective items which may be required as evidence for the Company’s assessment;
4. not authorise the repair or replacement of the lost or damaged Goods without the Company’s express written consent;
5. not make any settlement, admission of liability, payment, or promise of payment to a third party without written consent of the Company.