Never miss a delivery. Collect when it suits you.
ParcelPoint is an Australian company who specialise in giving customers a handy parcel delivery solution. ParcelPoint operates over 1500 stores nationally that offer extended hours, seven days a week as collection points. Collect your delivery when it suits you.
- Who is ParcelPoint?
ParcelPoint is the new, easy way to receive and return your online purchases. Now you can pick up and drop off parcels at your local store, when it suits you. Choose from hundreds of trusted locations, open weekends and after-hours to suit your lifestyle. It’s time to experience online shopping without the hassle of missed deliveries and long queues.
- Is my parcel safe?
We work with trusted local stores such as pharmacies and newsagents to make sure your parcel is in safe hands. All collections require photo ID for added security. If your parcel is lost or damaged please contact our Customer Support team on 1300 668 229.
- What types of parcels are accepted by ParcelPoint?
ParcelPoint accepts parcels up to 10kg and 120cm cubic dimensions. You can check the size by adding together the length, width and height of your parcel. If you are unsure, use the size limit of airline carry-on luggage as a guide.
If your parcel is larger than this it may be rejected by the ParcelPoint store. If your parcel is accepted you will be charged a large parcel fee.
- When will there be a ParcelPoint in my area?
We are always adding new locations so go to http://parcelpoint.com.au/find-a-store/ to find your nearest store.
- Are there any ParcelPoints outside of Australia?
Currently ParcelPoint is only available in Australia.
- How much does the Parcel Point service cost?
The cost for this service is $2.75 per item.