Ecommerce

Online reputation management: 4 bulletproof ways to respond to negative reviews online

online-reputation-management

So, you’ve received a sub-par review from one of your customers… let’s say it’s from Steve Stevenson.
He received one of your products in the mail and it was broken inside the box. Instead of contacting you for a replacement or solution, he’s decided to go on a rant via Facebook, Instagram and Google My Business, mouthing off about your “low-quality products”.
Thanks, Steve.
Real mature.
Customer reviews can make or break your ecommerce business. According to a recent survey from Duct Tape Marketing Consultants,

Read More...

Ecommerce diet: 5 cost cutting strategies to help boost your business’ profitability

trim-operational-cost

Is your expense sheet looking a little heavy? Perhaps it’s time to put your ecommerce business on a spending diet. Putting a cost reduction strategy in place can help to improve your profitability and keep more money in your pocket.
But first, a word of warning. Don’t go slashing expenses willy nilly. You only want to cut costs that are not going to negatively affect your product quality or customer service. Or growth

Here are five cost-cutting strategies you can use to trim costs in your ecommerce business… 
#1.

Read More...

6 elements you need in your new ecommerce website design

designers-planning-website

It’s time to face the facts. 
It doesn’t matter how low your prices are; it doesn’t matter how big your range of products are; if your website looks outdated, customers are going to assume your brand is untrustworthy.
A modern, successful ecommerce store should be up-to-date with current design and customer experience trends, from serif fonts and asymmetrical designs to personalised shopping experiences and live customer service.
So with this in mind… is it time to update your ecommerce website design?

Read More...

We’ve got you covered. Send with Transdirect and start saving today!Get a Quote